Recent News

At approximately 9:45AM EST on December 13, 2009, we received alerts regarding the device RSNET19 at our LGA1, 325 Hudson St, NYC, facility. This server was under heavy load due to a mass mail attempt internally. At 2:00AM EST on December 14, 2009 webmail, POP, IMAP, and SMTP access was temporarily disabled to allow server techs to locate the origin and block the abuse as well as preventing all queued e-mails from this user from being sent.

At this time, the mail service is functioning...

DotNetPanel has been upgraded to the latest version. This will require any resellers using the DotNetPanel Application Pack to update to the latest version or you may experience errors.

Dear Customer,

This notification is to inform you of scheduled maintenance that may affect your ReliableSite service. Please review the details of this notification to determine if it will affect your service.

Brief Description: Mail Server Upgrade Maintenance Start: November 5, 2009 9:00 PM EST Maintenance End: November 6, 2009 6:00 AM EST Customers Effected: All Domains Impact: High

Full Description:

At approximately 9:00PM on November 5, 2009, we will be performing service...

This notification is to inform you of emergency maintenance that may affect your ReliableSite service. Please review the details of this notification to determine if it will affect your service.

Brief Description: Mail server reconfiguration Maintenance Start: Nov 1, 2009 8:00 PM EST Maintenance End: Nov 2, 2009 8:00 AM EST Impact: High

Full Description:

At approximately 4:30PM on October 30, 2009 an attack was initiated on our mail server specifically targeted towards all...

Dear Customer,

This notification is to inform you of scheduled maintenance that may affect your ReliableSite service. Please reviewthe details of this notification to determine if it will affect yourservice.

Brief Description: Database Server Migration Maintenance Start: July 19, 2009 9:00 PM EST Maintenance End: July 29, 2009 9:00 AM EST Customers Effected: Microsoft SQL Server 2005 Databases on DB1 (208.68.171.118,14333 / 192.168.1.9) Impact: High

Full...

We have now launched the new SmarterTrack as our helpdesk software. We are very excited about this software to assist us in improving support time and quality of support. Live chat is also now available via the web site in addition to the AIM and MSN support.