Dear Customer,
This notification is to inform you of scheduled maintenance that may affected your ReliableSite service. Please review the details of this notification to determine if it will affect your service.
Brief Description: Device Upgrade
Incident Start: Tuesday Aug 30, 2011 12:00 AM EDT (04:01 AM GMT)
Incident End: Tuesday Aug 30, 2011 03:00 AM EDT (07:00 AM GMT)
Impact: High
Full Description:
At approximately 12:00 AM on Tuesday August 30, 2011, We will be performing service affecting maintenance at our NJ3 (5851 Westside Ave, North Bergen, NJ) Internet Data Center (IDC). This maintenance will be performed on the devices ESW1.NJ3 and CR1.NJ3.
During the maintenance period, customers at the NJ3 location will experience downtime as customers connections and backhaul circuits attached to the device ESW1.NJ3 or CR1.NJ3 are re-homed to new equipment. This upgrade will increase capacity and resiliency and allow for further growth at this location.
*** While this window is scheduled for Three (3) hours, we do not anticipate hard downtime for this period, but more so brief periods of connectivity loss as individual customers are migrated to the upgraded infrastructure. ***
Please direct any comments or questions to us at support@reliablesite.net
Published: August 21, 2011 at 8:30 AM