Emergency Maintenance - October 24, 2023 - Fiber Repair

This notification is to inform you of scheduled maintenance that may affect your ReliableSite service. Please review the details of this notification to determine how it will affect your service.
       Event Type: Dark Fiber Ring Repair
       Start: 2023-10-24 21:00:00 Eastern
       End: 2023-10-25 15:30:00 Eastern
       Location(s): New York City Metro (NY1)
       Device(s): Dark Fiber
       Client Affecting: Yes
Event Summary: Our dark fiber provider between QTS Piscataway (NY1) and 165 Halsey will be performing a repair on a damaged fiber. We are currently operating on our redundant line with them. During this time, you may experience brief periods of poor routing or complete unavailability.
Update 1: This maintenance has been extended. Zayo is still attempting repairs, we are working on alternate solution to bringing the network back online asap.
Update 2: We are currently working to bring online temporary alternate transit while Zayo continues to repair the fiber ring.
If you have any questions regarding this notice, please contact us at https://support.reliablesite.net.