Emergency Maintenance - December 30, 2009

Dear Customer,

This notification is to inform you of scheduled maintenance that may affect your ReliableSite.Net service. Please review the details of this notification to determine if it will affect your service.

Brief Description: Core Switching Maintenance
Maintenance Start: Dec 30, 2009 3:00AM EST
Maintenance End: Dec 30, 2009 5:00AM EST
Impact: Moderate

Full Description:

Between 3:00AM and 5:00AM EST on December 30, 2009, we will be upgrading core switching equipment located in our LGA1 datacenter (325 Hudson St, New York, NY.) The purpose of this maintenance is to improve and expand our network capabilities and performance to plan for future network growth. This maintenance will affect the 'csw1.lga1' and 'csw2.lga1' devices.

This maintenance will primarily affect shared, reseller, and clustered customers in the New York area. If your service is listed as being affected, you may see up to four outages of 1 - 5 minutes during the maintenance window. Other customers with IP transit services may see brief routing problems in the form of mild packet loss, higher latency, and unreachable hosts as affected traffic is automatically rerouted via alternate paths.

We apologize for any inconvenience that this maintenance may cause, and for the short notice given. We appreciate your patience as we perform this work to enable us to enhance and expand our network to better serve our valued customer base.

Please direct any comments or questions to us at support@reliablesite.net.