A new support ticket can be opened by visiting the support portal
and clicking the "Submit a Ticket"
link. On the next screen select a department, and click "Next". You will now be at the "New Ticket" screen, fill out all required fields and submit the ticket by clicking the "Submit Ticket" button. After submitting a ticket you will receive e-mail confirmation of the new ticket. Save the ticket number as you will need it to update or review the ticket in the future.