Some ideas for reseller's:

Question asked by John315 - December 16, 2014 at 11:17 AM

Answered

Hello,

It would be nice if more features could be presented for resellers. Here are a few that I would like to see:

WHMCS Module:

Currently, resellers will have to point a domain to ReliableSite's server control panel for the clients to see information and such. It would be more convenient if a WHMCS module was created instead where information is relayed from an API to display information and statistics within the reseller's WHMCS setup. This will allow the client to log into our own WHMCS area and navigate everything inside without having to go to different websites and such.

If this isn't possible, it would be nice if the current given panel was more customizable. Although we are able to set the header and footer to include our own CSS template, certain codes aren't dependent on a class. For example, the login box code is:

As far as I know, we aren't able to edit that since the customization is within the div code and not using a <div class="login"> type coding, if that makes sense.

Provider Name:

I'm not sure if this is even possible, but if you currently look up an IP using some sort of IP information tool, it will show the provider such as "ReliableSite LLC" or "Choopa LLC" and such. It would be nice if we are able to somehow change that for whitelabeling purposes.

A representative (forgot who) also mentioned that RS will automatically SWIP IPs to customers so that our own information shows up before the end of 2014. Any news on this?

More Tools:

Would be much more convenient if somehow the dedicated control panel (dedicated.reliablesite.net) provided more server function commands such as allowing us to reinstall operating systems with a click of a button (instead of submitting a ticket each time) or a simple power on, off and restart button embedded without having to turn on the VPN and logging into IPMI. Overall, just the basic functions would be nice and convenient.

That's all I can think of right now. Hopefully some of these will be on the list of being added in the foreseeable future. Loving the service provided so far, so keep up the great work!

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Radic D. Replied

December 16, 2014 at 1:08 PM

Employee Post

Hello,

Thank you for the detailed suggestions. I will address every single point:

1. WHMCS module - We are working on an API and in-turn a WHCMS module, this is a fairly low priority item on our list as it would just be an enhancement to features that exist.

2. There is no possible way to remove the provider name altogether as it's associated with the block ownership, but we will SWIP all IPs to customers and resellers so their information shows in the WHOIS. This is currently in testing and many IPs have already been manually SWIPed.

3. The automated OS reloads are currently in development, status is available in the community. We're expecting completion in the first half of 2015.

4. The power/on/reset buttons has already been implemented and went live a few days back. This was also a project proposed by our customers.

It would be great if you add ability to suspend server by resellers. Reza Hesami October 7, 2015 at 5:32 AM

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Reza - Resellers can power off servers directly from within the WHMCS module and mark the servers as suspended. This will prevent the customer from powering the server back on. Radic D. October 7, 2015 at 8:10 AM

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Powering off may harm their data but disconnecting/unplugging/suspending not. Reza Hesami October 9, 2015 at 6:11 PM

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The power off does a soft power off. It sends a power down signal to the OS, then powers down at the motherboard level if no response within a specific amount of time. It doesn't do a hard power down. This allows the disks to dump anything in cache directly to the drive. Radic D. October 10, 2015 at 12:11 PM

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John315 Replied

December 30, 2014 at 4:54 AM

Thanks for the quick response! Do you have any ETA on when the WHMCS Plugin/API will be available? It would be awesome if it can include:

Default SSH login information

Bandwidth usage/status

Powering function (on, off and reboot)

Power status

Assigned IP addresses

rDNS Settings

Can't think of anything more at the moment, but pretty much the basics would be appreciated and will help a lot!

We don't have an ETA at this time. There are a few higher priority projects such as the automated OS installs that we're looking to bring to our customers. Radic D. December 31, 2014 at 4:05 PM

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Radic D. Replied

October 1, 2015 at 1:02 PM

Employee Post

The WHMCS module has been released!

http://support.reliablesite.net/kb/a245/whmcs-module-for-dedicated-server-resellers.aspx

There is no 'WHMCS URL' entered here - cannot check the connection to WHMCS. API setup isn't working correctly on Reseller Preferences. Budd Grant October 10, 2015 at 12:25 AM

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HostCrusher LLC Replied

November 20, 2016 at 8:50 AM

Hello,

This Module for WHMCS needs to be upgraded to support WHMCS 7

John Cheshier (Owner)
HostCrusher LLC
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The module supports WHMCS 7. Radic D. November 22, 2016 at 1:18 PM

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