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Configure Exchange ActiveSync on the iPhone
Configure Exchange ActiveSync on the iPhone
To set up your iPhone to access Exchange ActiveSync, follow these steps:
- On your iPhone's home screen, tap Settings.
- Tap Mail, Contacts, Calendars.
- Tap Add Mail Account.
- Tap Microsoft Exchange. NOTE: Only one Exchange ActiveSync account can be set up at once.
- Complete the following required fields:
- Email (your full email address)
- Domain name
- Username (without @domainname.com)
- Password
- Description
- Tap Next.
- After a moment, the iPhone will ask for the server information. This is the URL to your webmail (mail.reliablesite.net). NOTE: Do not include http:// when entering the server information.
- Tap Next.
- Optional: If there are SSL issues, the following message will display: "Exchange account verification failed."
- Tap Next and then tap Save. Complete step 10 of these setup instructions.
- After step 10, edit the account you just added.
- Tap Account Info.
- Change "Use SSL" to "Off."
- The iPhone will display a list of collaboration items to sync with Exchange ActiveSync. Choose from the list and tap Done to initiate the first sync.
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